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Common Small Business Scams and How to Avoid Them
Barbara Fausett

In the journey of entrepreneurship, staying vigilant against scams is crucial. Small businesses, with their limited resources and the constant juggle between growth and stability, often become targets for fraudsters. Understanding the common scams that prey on small businesses can arm you with the knowledge needed to protect your hard-earned success.


Invoice and Supplier Scams


One of the most prevalent scams involves fake invoices for products or services your business never ordered or received. Scammers count on the chaotic nature of small business operations to slip unnoticed.


How to Avoid:


  • Verify the authenticity of every invoice by confirming orders and deliveries with your team.
  • Establish a centralized system for managing and approving invoices.
  • Develop relationships with your suppliers and vendors, making it easier to spot anything out of the ordinary.


Phishing Scams


Phishing attempts seek to steal sensitive information through deceptive emails or messages, appearing as legitimate requests from known institutions. Small businesses are attractive targets due to their potentially lower security measures.


How to Avoid:


  • Educate your team on the signs of phishing attempts, such as unexpected requests for information or urgent calls to action.
  • Implement robust cybersecurity measures, including spam filters, firewalls, and antivirus software.
  • Never share sensitive information via email or phone without verifying the requester's identity through independent means.


Tech Support Scams


Tech support scams trick businesses into paying for unnecessary or nonexistent services to fix alleged computer or software problems. Scammers might also use this as a guise to install malware on your systems.


How to Avoid:


  • Be wary of unsolicited calls or messages claiming your systems are compromised.
  • Only use trusted and verified tech support services, preferably initiated by you when needed.
  • Keep your software and systems up to date with the latest security patches.


Directory Scams


Businesses are often enticed into paying for listings in nonexistent directories or for renewing their existing listings. These scams play on the desire to increase visibility and attract more customers.


How to Avoid:


  • Research any directory or service offering listings before paying. Genuine directories often have online reviews or testimonials.
  • Ask for proof of the directory's reach and effectiveness. Legitimate services should provide analytics or evidence of traffic.


Overpayment Scams


Scammers pose as customers, overpaying for products or services with a fraudulent check or credit card, then requesting a refund of the excess amount. Once the refund is issued, the original payment bounces or is charged back.


How to Avoid:


  • Be cautious of overpayments, especially from new customers.
  • Wait for payments to clear before shipping goods or issuing refunds.
  • Use secure payment methods and consider a policy against accepting checks from new customers.


Conclusion


Staying informed and vigilant is your best defense against small business scams. By understanding the common types of scams and implementing strategic protections, you can safeguard your business's finances and reputation. Encourage a culture of skepticism and due diligence within your team, and remember, if an offer seems too good to be true, it probably is. Protecting your business against scams isn't just about avoiding losses; it's about ensuring the longevity and health of your entrepreneurial dream.


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